Tickets to ServiceNow

Get tickets into ServiceNow by copy and paste or CSV export. Direct sending comes later.

Web · Windows · iPhone · 1:00 · Captions on (English)

Tickets to ServiceNow: Get tickets into ServiceNow by copy and paste or CSV export. Direct sending comes later.

Transcript

  1. 00:03Found a fault?
  2. 00:04Ask Aurothic about it, then press Create ticket from this.
  3. 00:15Aurothic Suites fills in the incident fields from its answer.
  4. 00:19Add what you tried, then save.
  5. 00:32Only the text you type is masked before it goes to the AI.
  6. 00:37Voice and photos aren't masked.
  7. 00:42On the web,
  8. 00:43copy the fields and paste them into a ServiceNow incident,
  9. 00:47or export a CSV from Tickets.
  10. 00:50Direct sending comes later.
  11. 00:54This voiceover was made with an AI voice.